Move-In Utilities

Do-Not-Call Policy

This is the written do-not-call policy of Federal Communications On Command. It applies to every call and text made by us or for us. Last updated September 29, 2026.

1. Our internal do-not-call list

When anyone asks us not to call or text them — by replying STOP or a similar word, by saying so on a call, or by any other reasonable means — we record their name (if known), phone number, the date and how they asked, on our internal do-not-call list, the same day. We honor the request right away, and in every case within 10 business days. We keep each entry for at least five years.

2. How to ask us to stop

3. The National Do Not Call Registry

We do not make sales calls or texts to numbers on the National Do Not Call Registry unless that person has given us signed written consent (for example, by checking the consent box on our order form) or has an established business relationship with us. Before any such calling we use a copy of the Registry that is no more than 31 days old.

4. Calling hours

We make sales calls and texts only between 10 a.m. and 9 p.m. in the recipient’s local time (Kentucky law), and never outside 8 a.m. to 9 p.m. anywhere.

5. Who is calling

Every call states the caller’s name, that the call is from Federal Communications On Command, why we are calling, and a phone number you can call back. Our caller ID always shows a working number that reaches us.

6. Automated and prerecorded messages

We use automated technology or prerecorded messages for sales calls or texts only with a person’s prior express written consent, and every such message says how to opt out.

7. Training

Everyone who calls or texts for us is trained on this policy and on using our do-not-call list before they contact anyone.

8. Consent and records

We keep a record of every consent — the exact wording shown, the date and time, the phone number, the page and the IP address — and of every opt-out, for five years.

Contact

See also our Privacy Policy and SMS Terms.